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Microsoft Dynamics 365 Project Service Automation: Latest articles

Dive into the world of project management with our curated collection of blogs focusing on Microsoft Dynamics 365 Project Service Automation. Stay informed about the latest trends, best practices, and expert insights to streamline your project workflows and maximize efficiency.

Dynamics 365 Contact Center – Audio Files in IVR

Within Microsoft’s Dynamics 365 Contact Center (aka Omnichannel for Customer Service) we create an IVR using Copilot Studio. It is possible to...

3 months ago

Extend your existing Dynamics 365 Supply Chain Management application to unlock a new AI powered B2B digital selling experience with Dynamics 365 Commerce.

This post highlights the benefits of leveraging Dynamics 365 Commerce to extend your existing Dynamics 365 Supply Chain Management application...

1 year ago

Webinar: All-in-One Subscription and Recurring Billing Automation Solution in Microsoft Dynamics 365 CRM!

Scaling a subscription-based business model can be hindered by challenges such as manually handling recurring payments and invoicing. A...

1 year ago

Why Calendar 365 is the Best Choice for Dynamics 365 CRM Users

For Dynamics 365 CRM users who are looking for a powerful and intuitive tool to manage their busy schedules and tasks, Calendar 365 is highly ...

1 year ago

5 Benefits Gained from Automated Approval Workflows in Dynamics 365 Sales with CPQ

Speed is a key component of closing deals, and automated approval workflows can help achieve this efficiency in Dynamics 365 Sales with CPQ. T...

1 year ago

Pipelines in Power Platform is Generally Available (GA)

The wait is finally over - pipelines within Power Platform are now generally available! This powerful feature aims to democratize application ...

1 year ago

Create and Assign Sales Territories within Microsoft Dynamics 365 CRM - What you should know!

If you're looking to improve team cohesion, morale, and drive increased sales in your sales organization, then Territory Management might be w...

1 year ago

HCL Embarks on One of the World’s First Implementations of Dynamics 365 Intelligent Order Management

We are excited to share the story of the first Dynamics 365 IOM project from HCL’s Microsoft Business Applications Practice.

2 years ago

Interact with Dynamics 365 records in Teams Chat(Preview)

In this article, we explore the latest update in the Microsoft Teams and Dynamics 365 integration - the ability to interact with Dynamics 365 ...

2 years ago

How to – Provision Unified Routing in Dynamics 365 Customer Service Hub

Unified Routing can be configured in Customer Service Hub or Omnichannel Admin Center. To configure it for Dynamics 365 Customer Service, navi...

2 years ago

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