Manage time-off requests with Dynamics 365 Contact Center
Dynamics 365 Contact Center provides an intuitive solution enabling service representatives to request, track, and manage their leave seamless...
Dive into the world of project management with our curated collection of blogs focusing on Microsoft Dynamics 365 Project Service Automation. Stay informed about the latest trends, best practices, and expert insights to streamline your project workflows and maximize efficiency.
Dynamics 365 Contact Center provides an intuitive solution enabling service representatives to request, track, and manage their leave seamless...
Hi, Readers.Dynamics 365 Business Central 2025 wave 1 (BC26) is generally available. More details: General Available: Dynamics 365 Busine...
Starting February 2025, new Customer Service customers with Enterprise licenses will only see the Customer Service workspace app. The Customer...
In 2021, facing an uncertain post-pandemic economy, G&J Pepsi embarked on a transformation journey to maximize customer service, revenue, ...
Process automation is critical to streamlining workflows and minimizing manual effort. A key component of process automation is logging in to ...
Came across below insightful post, while looking for details on Calendar Template / Work Template.
The Microsoft 365 admin center is introducing a new version of the service health issue details screen to provide users with a better view of ...
Since customer service is the main channel via which a business interacts with its customers, it is crucial to the success of any busin...
Microsoft Project has now made it possible for users to access custom environment projects on their Teams channel. This feature enables users ...
In today's society, government services play a critical role in ensuring everything runs as smoothly as possible. These services can range fro...
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