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Microsoft Dynamics 365 Project Service Automation: Latest articles

Dive into the world of project management with our curated collection of blogs focusing on Microsoft Dynamics 365 Project Service Automation. Stay informed about the latest trends, best practices, and expert insights to streamline your project workflows and maximize efficiency.

Upcoming Microsoft Dynamics 365 Omnichannel licence changes

From August 1st, 2025, four Dynamics 365 Omnichannel SKUs will be removed from sale, with future equivalent purchases made as part of Contact ...

17 days ago

Dynamics 365 Project Operations – Edit per diem transaction date, exchange rate in expense management

We are announcing the ability to edit transaction dates and exchange rates for per diem expenses to improve flexibility and accuracy in expens...

1 month ago

Shift planning and scheduling in Dynamics 365 Contact Center

Managing workforce availability efficiently is essential for delivering consistent and high-quality customer service. A well-structured shift ...

1 month ago

Enhance customer service with advanced prioritization

Efficient workload management is essential in customer service environments where diverse customer interactions flow through multiple channels...

2 months ago

Business Central 2025 wave 1 (BC26): Use enhanced customer document layout for service management

Hi, Readers.The public preview for Dynamics 365 Business Central 2025 release wave 1 (BC26) is available. Learn more: Link. I will contin...

3 months ago

Improved Email Attachment Experience | D365 Customer Service Upgrade

Dynamics 365 Customer Service has quietly introduced a set of new features that enhance the email attachment experience within the platform. T...

1 year ago

Leveraging Mobile Capabilities in Dynamics 365 Field Service

Introduction Field service management is a domain brimming with challenges. The complexity of managing multiple tasks, coordinating schedules,...

1 year ago

Appointment Automation with MappyField 365

Why restrict business growth because of timings when you can simply schedule prior appointments, get confirmation and keep track? A lot of bus...

2 years ago

Time-zone agnostic price defaulting in Project Operations

Project Operations Lite version 4.58.0.123 now has a new capability known as time-zone agnostic price defaulting. This feature was introduced ...

2 years ago

Microsoft Dynamics 365 - Customer Voice - An Overview - Part-1

If you want to gain an overview of Microsoft Dynamics 365 - Customer Voice, then this blog is the perfect place to start. This enterprise leve...

4 years ago

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Microsoft Dynamics 365 Project Service Automation: Latest articles

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