Dynamics 365 Customer Service – Quality Evaluation Agent
We are announcing the Quality Evaluation Agent in Dynamics 365 Customer Service. This feature reached general availability on November 14, 202...
Dive into the world of project management with our curated collection of blogs focusing on Microsoft Dynamics 365 Project Service Automation. Stay informed about the latest trends, best practices, and expert insights to streamline your project workflows and maximize efficiency.
We are announcing the Quality Evaluation Agent in Dynamics 365 Customer Service. This feature reached general availability on November 14, 202...
Update:Release of this feature has been postponed, we will announce a new date in the future. We are announcing the ability to enable time pha...
We are announcing the ability to optimize processes with agent-led time, expense, and approvals in Dynamics 365 Project Operations. This featu...
In addition to the contact center agent desktop, service representatives frequently interact with multiple platforms to participate in meeting...
Customer Service Representatives (CSRs) are pivotal in delivering exceptional customer experiences. Copilot in Dynamics…
Hi, Readers.The public preview for Dynamics 365 Business Central 2024 release wave 2 (BC25) is available. Learn more: Link. I will continue to...
Dynamics 365 Field Service is the ability to configure it based on your organization needs. A Dynamics 365 Field Service deployment will more ...
Here's how you can solve Project Operations errors in Dynamics 365 Project Operations!
For those handling big-scale deployments of Warehouse Management, automating deployment and configuration can be more efficient, especially wh...
Microsoft Project now offers a new feature that lets users view and update all tasks assigned to them across projects in one place - the Assig...
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