Microsoft Dynamics 365 Project Service Automation: Latest updates

Primer: How to Use Azure Automation to Run Microsoft Graph PowerShell SDK Scripts

A reader asked why it seems so difficult to use Azure Automation runbooks to process Microsoft 365 data. In fact, it's not so hard, and here's...

Configurable Copilot Case Summaries for D365 Customer Service

Most people have probably seen the record summaries in Dynamics 365 Customer Service, Field Service and Sales. If you’re not familiar wi...

Reminder: Upcoming changes to email service notification recipients

If you use Microsoft services, you most likely receive updates through the Message Center. Occasionally, email service notifications are sent ...

Copilot in Project Operations

Dynamics 365 Project Operations serves as a comprehensive platform tailored for efficient project planning, expense tracking, and time managem...

How Copilot Transforms Dynamics 365's Customer Service Hub

Dynamics 365 Customer Service Hub is a reliable companion for customer service agents that streamlines case management and elevates the custom...

Why do a Managed Service Plan with P2 Automation? Learning Center

Our Managed Service Plans for Dynamics 365 and Power Apps include access to our exclusive Learning Center Videos and How To's. Transcript This...

Microsoft Project: Access custom environment projects in Teams

Microsoft Project has now made it possible for users to access custom environment projects on their Teams channel. This feature enables users ...

Xerox’s big bet on automation pays off, with Stephen Miller

In this episode, Gemma Milne has a conversation with Stephen Miller, the Vice President of Analytics and Automation at Xerox. The discussion i...

Dynamics 365 Implementation Guide

If you're looking to get a comprehensive understanding of Dynamics 365 implementation, the "Dynamics 365 Implementation Guide" is a must-read....