Microsoft Dynamics 365 Project Service Automation: Latest updates

A Quick Guide: How AI Simplifies Field Service Appointment Scheduling in Dynamics 365 CRM

Field service teams across the U.S. and North America face a common challenge — scheduling appointments efficiently while keeping customers sa...

Dynamics 365 Project Operations – Use Time zone independent accounting date in project invoicing

We are announcing the ability to enable organizations to bill their customers accurately when posting project-based transactions in Dynamics 3...

How AI Enhanced Customer Relationship Management in Dynamics 365?

In 2025, with the launch of Microsoft Dynamics 365’s Wave 2 AI enhancements set for October 1, businesses are reimagining customer relationshi...

Dynamics 365 Field Service : Configure work order types and work order resolutions

In Dynamics 365 Field Service, after setting up your core products and services, the next key configuration is defining Work Order Types and W...

Build your own service copilot with Copilot for Service (Preview)

If you're looking to streamline your operations and enhance customer satisfaction, get excited about the Copilot for Service. This innovative ...

How to implement drip marketing automation using Dynamics 365 Marketing?

Dynamics 365 Marketing is a marketing-automation application that helps turn prospects into business relationships. The app is easy to use, wo...

Episode # 99 – Microsoft Syntex – Project Archimedes

Join in for Episode #99 which is focused on Microsoft Syntex and Project Archimedes. This video provides insights into the capabilities of Mic...

Microsoft Project: Increased number of tasks in Project for the web

Microsoft Project has upped the ante with the ability to create up to 1,000 tasks in a single project. This feature equips you to take on even...

Managing internal projects with Dynamics 365 Project Operations

It is a project manager’s job to make sure a project progresses according to plan and is realized within the set budget and time frame. That i...