Generate Work Order Summary with Copilot in Dynamics 365 Field Service (Part I)
A Work Order in Dynamics 365 Field Service is a critical document that outlines the specifics of a service request or job assigned to a techni...
Dive into the world of project management with our curated collection of blogs focusing on Microsoft Dynamics 365 Project Service Automation. Stay informed about the latest trends, best practices, and expert insights to streamline your project workflows and maximize efficiency.
A Work Order in Dynamics 365 Field Service is a critical document that outlines the specifics of a service request or job assigned to a techni...
Hi, Readers.The public preview for Dynamics 365 Business Central 2024 release wave 2 (BC25) is available. Learn more: Link. I will continue to...
Hi, Readers.Today I would like to briefly summarize the endpoints of the various APIs in Business Central. I sometimes see questions where dat...
Hello Everyone,Microsoft Copilot has introduced several features in Dynamics 365 Customer Service that can significantly enhance customer supp...
Hello Everyone,Today I am going to share my experience on the Anywhere365 Solution which is useful for Omnichannel Feature implementation on D...
Have you ever been a part of a CRM implementation project that didn't quite meet the mark? You're not alone. According to some surveys, up to ...
The Customer Service Workspace in Dynamics 365 now features an upgraded Live Chat Widget 2.0. This new version has advanced customization feat...
As a CFO, you have a crucial role in evaluating and approving a budget for business projects. When considering a… The post Things CFOs S...
Dynamics 365 Customer Service provides functionality around Cases e.g., entitlements, SLAs, queues, knowledge base, and customer satisfaction(...
To enhance project management and illustrate project plans, Ganntchart serves as a useful tool. One of the primary benefits of Ganntchart is t...