{Do you know} Enhancements in email composition experience for agents in Dynamics 365 Customer Service
If you're an agent on Dynamics 365 Customer Service, here's some great news for you! Enhancements have been introduced to improve the email co...
Dive into the world of project management with our curated collection of blogs focusing on Microsoft Dynamics 365 Project Service Automation. Stay informed about the latest trends, best practices, and expert insights to streamline your project workflows and maximize efficiency.
If you're an agent on Dynamics 365 Customer Service, here's some great news for you! Enhancements have been introduced to improve the email co...
If you're facing the error message "The latitude or longitude for the User record associated with this resource is invalid" while trying to se...
The 2024 Wave 1 release for Dynamics 365 CX is rapidly approaching, and in this article, the focus is on the new functionalities added to Dyna...
Microsoft has announced a name change for their apps "Project for the web", "Project Teams" tab and "Project Power" app to "Planner (Project)"...
Are your Flows running? How about your data syncs from ERP to CRM? Find out with our Automation Monitoring app. Transcript This is Steve Pesti...
If you want to improve customer service, it's essential to understand Service Level Agreements (SLAs) and their impact. A Service Level Agreem...
The 2023 Release Wave 1 for Dynamics 365 Field Service introduces the eagerly anticipated not-to-exceed functionality. With this functionality...
This video showcases Copilot, a feature of Microsoft Dynamics 365 Customer Service that introduces artificial intelligence to customer service...
Are you looking to elicit security model requirements for your Dynamics 365 or Power Platform project? If so, you've come to the right place. ...
In this post, the author discusses the key components of user stories for Dynamics 365 or Power Platform projects. The author shares an experi...