Try multilingual voice agents in Dynamics 365 Contact Center
Imagine a large retailer with a contact center that supports customers who speak multiple languages. Previously, they needed separate bots for...
8 months ago
Microsoft Dynamics 365 Project Service Automation: Latest articles
Dive into the world of project management with our curated collection of blogs focusing on Microsoft Dynamics 365 Project Service Automation. Stay informed about the latest trends, best practices, and expert insights to streamline your project workflows and maximize efficiency.
Best Practices for API Testing in Dynamics 365
Introduction In this blog, we will discuss best practices for API testing in Dynamics 365, supported by industry data and… The post Best...
10 months ago
Dynamics 365 Business Central: How to use standard customerPayment API to get customer payments (customerPayments/customerPaymentsJournals APIs returns empty records)
If you're a Dynamics 365 Business Central user struggling to use the standard customerPayment API to retrieve customer payments, this post is ...
1 year ago
Join me tomorrow Fri Jan 29th for the 2021 FREE Virtual Microsoft 365 Power User focused conference on Power Platform, Content Services, & Microsoft Teams
Get ready to sharpen your skills and expand your knowledge base with the 2021 FREE Virtual Microsoft 365 Power User focused conference on Powe...
4 years ago
Cumulative Update Summary for Microsoft Dynamics 365 Business Central（July, 2023）
Cumulative Update (July, 2023) for Microsoft Dynamics 365 Business Central is now released. BC22: Released Updates for Microsoft Dynamics 365 ...
2 years ago
Cumulative Update Summary for Microsoft Dynamics 365 Business Central（June, 2023）
Cumulative Update (June, 2023) for Microsoft Dynamics 365 Business Central is now released. BC22: Released Updates for Microsoft Dynamics 365 ...
2 years ago
2023 release wave 1 - My picks
Microsoft recently announced the 2023 release wave 1 for Dynamics 365 and Power Platform, which includes several new features. Some of these f...
2 years ago
Cumulative Update Summary for Microsoft Dynamics 365 Business Central（February, 2023）
Cumulative Update (February, 2023) for Microsoft Dynamics 365 Business Central is now released. BC21: CU04 (21.4) has not been released yet. R...
2 years ago
Dynamics Self-Service Portal: A Necessity to Increase Customer Satisfaction
Self-service is officially a necessary feature to have if you wish to enhance your customer experience. It provides convenience and comfort to...
2 years ago
Dynamics 365 Business Central Customer Stories
Hi, Readers. Happy halloween!!!😁Today I would like to briefly talk about where to find Customer Stories of Dynamics 365 Business Central. As ...
2 years ago
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