Microsoft Dynamics 365 & Power Platform Articles

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Dynamics 365 Customer Service – Use shift bookings to assign conversations

We are announcing the Shift based routing feature in Dynamics 365 Customer Service. This feature enables unified routing to ensure that tasks,...

M365 Admin 1 year ago 3

Article

The April 2025 non-security preview update is now available for Windows 11, versions 23H2 and 22H2. The non-security preview update for Window...

M365 Admin 1 year ago 94

Article

The April 2025 non-security preview update is now available for Windows 10, version 22H2. The non-security preview update for Windows 11, vers...

M365 Admin 1 year ago 6

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We are announcing the add Dataverse as enterprise knowledge in Copilot Studio feature for Microsoft Dataverse. This feature enables makers to ...

M365 Admin 1 year ago 8

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The new Microsoft Planner app in Teams is a single, unified work management experience. It brings together the simplicity of To Do, the collab...

M365 Admin 1 year ago 7

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The Modern SharePoint Page Templates feature introduces a new Template Gallery, providing users with a centralized hub to discover, preview, a...

M365 Admin 1 year ago 8

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Site owners can now apply multi-color themes to their sites. These themes can be offered by Microsoft, created by the brand manager in the bra...

M365 Admin 1 year ago 11

Article

Only measuring the visible half In Part 0, I opened the series with a core challenge: How do we measure productivity in knowledge work when th...

Luise Freese: Consultant & MVP 1 year ago 32

Article

We are excited to share a preview of upcoming updates to the Microsoft 365 Developer Program. The post Exciting updates coming to the Microsof...

Microsoft Teams – Microsoft 365 Developer Blog 1 year ago 14

Article

We are excited to share a preview on upcoming updates on the Microsoft 365 Developer Program. The post Exciting Updates Coming to the Microsof...

Microsoft 365 Developer Blog 1 year ago 17

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