Microsoft Dynamics 365 Project Service Automation: Latest updates

{How to} Integrate financial and inventory management from Dynamics 365 Field Service

If you're looking for a way to integrate financial and inventory management in Dynamics 365 Field Service, you've come to the right place. Thi...

Try the agent call quality survey in Dynamics 365 Customer Service

In Dynamics 365 Customer Service, you can use the agent call quality survey to quickly pinpoint and address any issues that may be affecting y...

2024 Wave 1 Release Notes: D365 Customer Service

If you're a Dynamics 365 CX user, you'll want to keep an eye out for the 2024 Wave 1 release notes, which were recently published. In a series...

Field Service app (preview) for Teams

If you work in field service, you might want to check out the new Field Service app preview for Teams that was launched recently. The preview ...

Dynamics 365 - 2023 Wave-1 - Customer Service part-1

In this blog post, the author delves into the upcoming Dynamics 365 - 2023 Wave-1 update and more specifically, the changes coming to the Cust...

Dynamics 365 Field Service is Getting Major updates with Hector Garcia Tellado

Hector Garcia Tellado is set to bring major changes to Dynamics 365 Field Service, and this podcast sheds some light on what to look forward t...

How to build a modern field service organization

Field service organizations are evolving from the traditional break-fix model, which is no longer sufficient due to its high costs, inefficien...

Project for the web to Project Operations migration with Power Automate

If you're looking to migrate your Project for the web projects to Project Operations, this article is for you. The process of migrating your p...

How to move MS Project template to D365 Project Operations?

If you're looking to integrate your MS Project templates into D365 Project Operations, you're in the right place. This tutorial guides you thr...