Microsoft Dynamics 365 Project Service Automation: Latest updates

VBA Custom Functions for Excel Automation

In this project, you'll gain an in-depth understanding of how to create customizable and reusable VBA custom functions that can significantly ...

{How to} Draft emails using Copilot in email editor on Dynamics 365 Customer Service

If you're looking to optimize your email drafting experience within Dynamics 365 Customer Service, you can try using Copilot. Copilot is an AI...

Can Dynamics Customer Service Copilot revolutionize customer service?

The introduction of AI in customer service operations has brought immense changes in the quality of services provided by businesses. To provid...

We need to talk about... Dynamics 365 Release Wave 2 for 2023... Dynamics 365 Sales

In this blog post, the focus is on the upcoming release wave 2 for 2023 of Dynamics 365, specifically for the first-party applications of Sale...

Microsoft Project: Baseline with Project level variance

In Microsoft Project, it is crucial to periodically record a snapshot of the project to assess if it is on track or delayed. By doing so, the ...

Change Requests in Project Operations – Part I

In this post, we explore change requests in Project Operations, a crucial aspect of project management that enables teams to adapt to evolving...

Getting a Dynamics 365 Trial with URS

Universal Resource Scheduling (URS) is not a standalone Dynamics 365 Customer Engagement First Party App like Sales, Customer Service, Field S...

Automation features in D365 CRM

Automation is a crucial aspect of modern-day CRM, and Microsoft Dynamics 365 CRM offers a suite of automation features to get the job done eff...