Microsoft Dynamics 365 Project Service Automation: Latest updates

VBA Custom Functions for Excel Automation

In this project, you'll gain an in-depth understanding of how to create customizable and reusable VBA custom functions that can significantly ...

{How to} Bring your own entity into the inbox on Dynamics 365 Customer Service

In this post, Malla Reddy Gurram (@UK365GUY) provides a step-by-step guide on how to bring your own entity into the inbox on Dynamics 365 Cust...

{How to} Draft emails using Copilot in email editor on Dynamics 365 Customer Service

If you're looking to optimize your email drafting experience within Dynamics 365 Customer Service, you can try using Copilot. Copilot is an AI...

{Do you know} Filter Copilot content based on table attributes in Dynamics 365 Customer Service

If you're looking to optimize your use of Dynamics 365 Customer Service, consider leveraging Filter Copilot to automatically filter content ba...

Microsoft Dynamics Field Service : Overview

If you are wondering what field service is and how organizations manage the problems of their customers, then this is an informative overview ...

Can Dynamics Customer Service Copilot revolutionize customer service?

The introduction of AI in customer service operations has brought immense changes in the quality of services provided by businesses. To provid...

Microsoft Project: Baseline with Project level variance

In Microsoft Project, it is crucial to periodically record a snapshot of the project to assess if it is on track or delayed. By doing so, the ...

Change Requests in Project Operations – Part I

In this post, we explore change requests in Project Operations, a crucial aspect of project management that enables teams to adapt to evolving...

Automation features in D365 CRM

Automation is a crucial aspect of modern-day CRM, and Microsoft Dynamics 365 CRM offers a suite of automation features to get the job done eff...