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Microsoft Dynamics 365 Project Service Automation: Latest updates

Dive into the world of project management with our curated collection of blogs focusing on Microsoft Dynamics 365 Project Service Automation. Stay informed about the latest trends, best practices, and expert insights to streamline your project workflows and maximize efficiency.

Dynamics 365 Field Service – Summarize work orders with Copilot in Outlook

Announcing the latest feature for Dynamics 365 Field Service - the ability to summarize work orders with Copilot in Outlook. With this feature...

14 days ago

Dynamics 365 Customer Service – Use proactive prompts and insights generated by Copilot

Dynamics 365 Customer Service users can now benefit from the use of proactive prompts and insights generated by Copilot, a feature that enable...

21 days ago

{How to} Use Copilot to generate knowledge drafts from cases in Dynamics 365 Customer Service

In this informative post, you'll learn how to leverage Copilot in Dynamics 365 Customer Service to create knowledge drafts from cases. Copilot...

5 months ago

Try the agent call quality survey in Dynamics 365 Customer Service

In Dynamics 365 Customer Service, you can use the agent call quality survey to quickly pinpoint and address any issues that may be affecting y...

6 months ago

Announcing Microsoft Copilot for Service

This blog post covers the announcement of Microsoft Copilot for Service, an AI-powered service experience offering organizations a unique oppo...

1 year ago

Field Service app (preview) for Teams

If you work in field service, you might want to check out the new Field Service app preview for Teams that was launched recently. The preview ...

1 year ago

Microsoft Project: Goals in Project for the Web

Microsoft Project for the Web introduces a new feature called "Goals in Project," which enables you to outline a set of objectives that your p...

1 year ago

Location Intelligence and Mobile Technology the new era of Field Service Solution for Microsoft Dynamics 365 CRM!

Efficient field service management is at the core of running a successful business organization. However, dedicating too much time to daily op...

2 years ago

Microsoft Dynamics 365 Omnichannel for Customer Service – Part-1 – Unified Routing

In today's enterprise landscape, work routing plays a vital role in intelligently directing incoming customer service records, allowing for th...

2 years ago

Webinar: Business insights with SaaS metrics, subscription management, and recurring billing automation right within Dynamics 365 CRM!

This informative webinar provides essential insights into managing SaaS metrics, subscription management, and recurring billing automation wit...

2 years ago

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Microsoft Dynamics 365 Project Service Automation: Latest updates

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