2025 Wave 1: D365 Customer Service & Contact Center
It is that awesome time of year again! On January 23rd, Microsoft announced the 2025 Wave 1 release notes for Dynamics 365 business applicatio...
Dive into the world of project management with our curated collection of blogs focusing on Microsoft Dynamics 365 Project Service Automation. Stay informed about the latest trends, best practices, and expert insights to streamline your project workflows and maximize efficiency.
It is that awesome time of year again! On January 23rd, Microsoft announced the 2025 Wave 1 release notes for Dynamics 365 business applicatio...
I dislike the Microsoft 365 self-service purchase mechanism and disable it in any tenant where I can. Global and Billing administrators for te...
Welcome to part two of our series on creating a data maintenance strategy for Dynamics 365 finance and operations data. In this installment, w...
In this post, the topic of discussion is Microsoft's Omnichannel for Customer Service and the importance of having phone numbers in a specific...
Today, we are introducing new AI-powered experiences for Microsoft Dynamics 365 Field Service that give frontline workers a faster way to acce...
This post provides guidance for AKS (Azure Kubernetes Service) customers using Kubernetes tasks to create service connections in Azure DevOps....
In the present day's subscription economy, subscription management plays a significant role in the revenue growth of businesses. If you're a b...
The Dynamics 365 Field Service app gives us a cool feature to manage inspections. In this post I will give an overview of this feature.
Our CRM Cloud Upgrade team has three reminders to share for those interested in, or using Dynamics 365 Cloud CRM. The Microsoft promotion for ...
If you need to display an error dialog in Dynamics 365 using JavaScript, this tutorial will guide you through the process and available proper...
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