2025 Wave 1: D365 Customer Service & Contact Center
It is that awesome time of year again! On January 23rd, Microsoft announced the 2025 Wave 1 release notes for Dynamics 365 business applicatio...
Dive into the world of project management with our curated collection of blogs focusing on Microsoft Dynamics 365 Project Service Automation. Stay informed about the latest trends, best practices, and expert insights to streamline your project workflows and maximize efficiency.
It is that awesome time of year again! On January 23rd, Microsoft announced the 2025 Wave 1 release notes for Dynamics 365 business applicatio...
If you're looking to create UI flows for website automation, then Selenium IDE is the way to go. This tutorial explores the Selenium IDE optio...
London is abuzz with excitement as the highly anticipated Automation Summit 2023 approaches. On 20th May, in the heart of London Paddington, i...
Enhance Case Experience is currently available only for the Customer Service Workspace app which targets to increase the productivity of the a...
If you're looking to navigate the world of CRM management, look no further. In this tutorial, we dive into one of Dynamics 365's most importan...
We are excited to announce the launch of the Dynamics 365 Implementation Portal. The implementation portal is a self-serve tool that helps Dyn...
The Real-time dashboard consists Summary, Ongoing conversation, Agent, and Voice report. To enable it – Login into Customer Service Admin Cent...
In this article, the author delves deeper into the topic of service principal object permissions in Exchange Online. While a previous article ...
If you're working with Dynamics 365 and require retrieving data through WebAPI calls, FetchXml might be the best option for more complex queri...
Microsoft Dynamics 365 is set to feature at the Gartner Supply Chain Symposium Xpo™ 2022, in recognition of the critical role it can play in m...