Microsoft Dynamics 365 & Power Platform Articles

Article

Use session restore for seamless continuity in Customer Service

As customer service representatives juggle multiple cases, tabs, and applications throughout their day, interruptions—whether from b...

Microsoft Dynamics 365 Blog 11 months ago 36

Article

The lastUsedDateTime property has been added to the authenticationMethods Graph API resource. While not all of the available methods seem to p...

Michev 11 months ago 16

Article

Today, we're introducing the Copilot Credit Pre-Purchase Plan (P3), a new way to purchase Copilot Credits designed for organizations ready to ...

Power Virtual Agents - Blog 11 months ago 27

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Microsoft have introduced two new Agents to help to transform key business processes and have brought forward the release date of previously-a...

Strategy 365 Limited | Microsoft Dynamics 365 and Power Platform experts 11 months ago 33

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Imagine walking up to a retail counter where the ERP system already knows who you are, understands what you said, and suggests your order R...

visicn blog 11 months ago 27

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IMPORTANT: This notice is only relevant for environments where: Scan Cab is used to check for update compliance. The October 2025 Scan Cab was...

M365 Admin 11 months ago 15

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Custom engine agents will support file uploads from local storage or OneDrive starting November 2025, allowing agents to access files briefly ...

M365 Admin 11 months ago 34

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Starting January 2026, PowerPoint will retire the “Reuse Slides” feature on Windows and Mac desktops, removing it from the ribbon ...

M365 Admin 11 months ago 11

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Microsoft 365 Copilot introduces shared Copilot Notebooks for team collaboration and a new mobile app for on-the-go access. Rolling out from O...

M365 Admin 11 months ago 19

Article

Microsoft Defender for Identity’s Unified Sensor is now generally available, enabling identity protections on qualifying domain controll...

M365 Admin 11 months ago 13

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