Intent-based routing transforms customer support with AI
In today’s fast-paced digital world, providing exceptional customer service is more important than ever. One of the latest innovations i...
Stay ahead in the realm of finance and operations with our curated collection of blogs dedicated to Microsoft Dynamics 365 Finance and Operations. Gain valuable insights, best practices, and industry updates to optimize your financial and operational processes.
In today’s fast-paced digital world, providing exceptional customer service is more important than ever. One of the latest innovations i...
AI technology and Azure AI continue to evolve rapidly, bringing innovations and options that can be applied to business operations. Two recent...
Welcome to the next video on “Learning Path to Become Functional consultant” series. In the last video, we talked about the key components for...
In this post, you will explore the cost-saving features and benefits of Microsoft Fabric's ROI. The article highlights how Microsoft Fabric ca...
If you're looking to leverage the full potential of Microsoft Power Apps and develop custom business solutions with ease, then this tutorial i...
This article announces the introduction of a new feature on Microsoft Teams devices that enables administrators to configure maintenance windo...
Assisting a Property Management Company in overseeing their maintenance operations through a Custom Service Provider Mobile App About Client H...
Real-time analytics are critical for organizations that want to stay on top of their contact center operations. The post How real-time analyti...
“Yes, I’ll postpone it to Wednesday, the 20th, and keep Nigel updated too”, Josh speaks into his phone while making a few clicks on his...
Over the last year, we’ve seen accelerated cloud adoption and digital transformation across every industry—all aimed at optimizing business op...