Microsoft Dynamics 365 & Power Platform Articles
Spot What Matters Fast: Card Colour Is Now in Kanban Board for Dynamics 365
“See how Sales and Customer Service teams use coloured cards to find hot leads, urgent cases and big deals the moment they open the board.” Yo...
Re: Power BI September 2026 Feature Summary
thank you so much for sharing .
Business Central Customisation Strategy: Build for Fit, Scale, and Easier Upgrades
Introduction A sales order takes three extra steps because the system doesn’t match the way your team works. Adding a custom field may seem li...
Upgrade-Safe Business Central Extensions That Reduce Update Risk
Introduction A Business Central update can turn a small customization into a costly repair if the extension depends on fragile assumptions. A ...
Dynamics 365 Contact Center: Unified routing – Use overflow actions to protect customer experience for direct inward calls
Overflow for direct inward dialing leverages conversation orchestration to detect key direct inward dialing-related events—such as the represe...
Dynamics 365 Contact Center: Workforce engagement management – Manage overnight shifts as a single continuous schedule
Supervisors can now create and manage overnight shifts that span across midnight while maintaining a single continuous shift experience. Shift...
AI Weekly: Copilot Code Enters Public Frontier
Copilot Code enters public Frontier, PowerPoint gets interactive slides, Claude Duet arrives, and the week brings more business plugins, reusa...
Re: Power BI September 2026 Feature Summary
alyssaphil & murray-kp, The new subscriptions are a nightmare. They are filling up my Sent Items folder in Outlook and I'm getting recei...
Code with Cosmos: Build a Production-Ready AI App in Four Episodes
Follow an AI application from a blank folder to a system built for production AI application development often starts with a promising prototy...
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