Improve contact center operations with shift-based routing
Delivering timely, high-quality support requires more than skilled customer service representatives. It demands smart, real-time task assignme...
Stay ahead in the realm of finance and operations with our curated collection of blogs dedicated to Microsoft Dynamics 365 Finance and Operations. Gain valuable insights, best practices, and industry updates to optimize your financial and operational processes.
Delivering timely, high-quality support requires more than skilled customer service representatives. It demands smart, real-time task assignme...
The unified audit log is full of interesting information about who did what and when they did it. In this article, I describe how to use file ...
Next in my blog series on Dynamics 365 Project Operations is a walkthrough of the features and functionality of the Sales portion of the...
Hey there! It’s been a while since we dove deep into the world of AI, specifically the buzz surrounding Azure OpenAI. With everyone talk...
In today's fast-paced business world, companies are always looking out for ways to streamline their operations to improve their productivity a...
Let’s learn how to use Dataverse Background operations (preview). For those who don’t know, this is a way to call our custom API v...
In the last article, you learned how to read a file, and process the data in D365. Now, learn how to write a file in D365. There are several d...
In the previous 3 blog parts, we have shown what data source we are using, Data Model View, how to connect to any data source in Power Apps, h...
Dividing numbers is a crucial operation in programming, and when it comes to Python, performing this task is straightforward. Whether you're p...
Comparing the performance of 3 typical VM configurations for D365FO development
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