Microsoft Dynamics 365 Finance & Ops Insights: Latest Dynamics 365 Finance & Operations

Continuously Improving User Experience

In the day to day operations of businesses speed of delivery, cost effectiveness, and satisfaction of outcome is a trifecta of challenges we r...

5 strategic areas to maximize your Microsoft 365 ROI

Two Microsoft MVPs from Creospark—Daniel Glenn (@DanielGlenn), Sr. Director of Hybrid Office and US Operations, and Noorez Khamis (@nkhamis),...

General Availability Announcement: Regex Support in SQL Server 2025 & Azure SQL

We’re excited to announce the General Availability (GA) of native Regex support in SQL Server 2025 and Azure SQL — a long-awaited capability t...

Omnichannel Real-time analytics reports (Preview) – Dynamics 365 Customer Service

The Real-time dashboard consists Summary, Ongoing conversation, Agent, and Voice report. To enable it – Login into Customer Service Admin Cent...

Schedule AWS Lambda Function using Amazon EventBridge Rule

You use Cron Jobs to schedule various IT tasks. In addition, Cron Jobs allows you to automate specific commands or scripts on your server to c...

Use least active routing on messaging channels 

In customer service, efficient workload distribution is vital for high customer satisfaction and operational efficiency. Unified routing capab...

Unlocking the Power of Regex in SQL Server

Regular expressions, or regex, are powerful tools for text manipulation and pattern matching. They are incredibly useful in various scenarios,...

2026 Wave 1 D365 Field Service is Here brings Major UI Enhancements

The Field Service product team has been absolutely cooking of late, with a host of new PCF (PowerApps Component Framework) controls that signi...

Partner showcase: ShareGate with Louis Beaudoin-Allaire

  In this episode Jeremy Thake and Ayca Bas talk to Louis Beaudoin-Allaire about ShareGate and their latest governance SaaS offerings. ShareGa...