Use least active routing on messaging channels
In customer service, efficient workload distribution is vital for high customer satisfaction and operational efficiency. Unified routing capab...
Stay ahead in the realm of finance and operations with our curated collection of blogs dedicated to Microsoft Dynamics 365 Finance and Operations. Gain valuable insights, best practices, and industry updates to optimize your financial and operational processes.
In customer service, efficient workload distribution is vital for high customer satisfaction and operational efficiency. Unified routing capab...
Managing field service operations effectively requires the right technician to be assigned to the right job at the right timeāand in the right...
Microsoft has announced that the entire Defender for Cloud Apps experience in Microsoft 365 Defender is now generally available. Users accessi...
Simplified management of Windows Server with Automanage and Hotpatch capabilities. Automanage in Azure is a unified solution to automate opera...
To enable Strategy 365 to further improve its service to both new old existing clients, work has begun on developing a new head office site. T...
The cloud computing landscape is constantly evolving, with new technologies and tools emerging all the time. One such innovation that has caug...
There's no perfect candidate. What is the downside of selecting a bad project manager? Project managers are responsible for making sure that ...
On August 16th, get ready to learn all about the dynamic duo of Power BI and Arria NLG. In this talk, you'll be treated to an in-depth convers...
Did you know? Dynamics 365 newly allows to TRACK (Audit) the below actions in order to be more GDPR compliant: Entering a CRM record....
About the client-side encryption security vulnerabilityAzure Storage .NET, Java, and Python SDKs support encryption on the client with a custo...
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