Use least active routing on messaging channels
In customer service, efficient workload distribution is vital for high customer satisfaction and operational efficiency. Unified routing capab...
Stay ahead in the realm of finance and operations with our curated collection of blogs dedicated to Microsoft Dynamics 365 Finance and Operations. Gain valuable insights, best practices, and industry updates to optimize your financial and operational processes.
In customer service, efficient workload distribution is vital for high customer satisfaction and operational efficiency. Unified routing capab...
Managing field service operations effectively requires the right technician to be assigned to the right job at the right timeāand in the right...
In today’s fast-paced business landscape, organizations are constantly seeking innovative solutions to streamline their operations, enha...
One of the best practices for securing your organization's data is to follow the principle of least privilege, which means granting users the ...
If you're a regular user of Power Automate, then the HTTP request trigger feature is no stranger to you. It enables you to seamlessly integrat...
This case study focuses on Contoso, an Azure customer who uses Cassandra DB along with scheduled events to power their highly available intern...
To further enhance its portfolio of business products, Microsoft have announced the release of Copilot, a range of tools providing interactive...
This post seems to be about a video titled "Managing SharePoint Document Libraries for Dynamics 365". While no description or content is provi...
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