Microsoft Dynamics 365 & Power Platform Posts

Dynamics 365 Field Service : Add service tasks to incidents

In Dynamics 365 Field Service, incidents represent predefined sets of work that technicians perform during service visits—like repairing an ai...

Dynamics 365 Field Service : Create a work order by using Microsoft 365 Copilot in Outlook

In today's fast-paced business world, speed and simplicity are key—especially when managing service operations. With the integration of Micros...

Business Central 2025 wave 1 (BC26.2): Implicit conversion between Record and RecordRef

Hi, Readers.Dynamics 365 Business Central 2025 wave 1 (BC26) is generally available. More details: General Available: Dynamics 365 Busine...

Dynamics 365 Field Service : Close a work order, including attaching a work order resolution

In Dynamics 365 Field Service, closing a work order is a key step that indicates the job is complete, all services have been delivered, and th...

2 reasons for not using Named Formulas in Power Apps

When Named Formulas first came out, I very much liked the idea of using them. However, I have found that there are a few reasons

Deep Dive on Autonomous Agents - Power CAT AI Webinars

Seamless scheduling across time zones in Dynamics 365 Field Service

Scheduling resources in a globally distributed team presents unique challenges. A team with members in different regions may find it difficult...