Update the connection limits for custom Contact Center reports
Dynamics 365 Contact Center provides out-of-the-box analytics that monitor key operations metrics in a contact center. Customers can leverage ...
Dynamics 365 Contact Center provides out-of-the-box analytics that monitor key operations metrics in a contact center. Customers can leverage ...
In my other blog I’ve wrote about how to apply Theming to a PCF made with Fluent UI 9. Today I’ll concentrate on how to make the P...
Call Highlights SharePoint Quicklinks: Primary PnP Website: https://aka.ms/m365pnp Documentation & Guidance SharePoint Dev Videos Issues...
Windows 365 will be available in New Zealand North. Product Windows 365 Release phase General Availability Release date June CY2025 Platform D...
Once you integrate your organization’s assets into a Sharepoint OAL (Organization Asset Library) you will be able to create presentation...
Declarative Agents have already rolled out to Microsoft 365 Copilot chat, with this update we will be adding support for the same set of agent...
Copilot generated summary provides an overview of the details and outcomes of transferred calls. It includes information such as the caller...
New Outlook for Windows will support S/MIME (Secure/Multipurpose Internet Mail Extensions) signing and encryption as an outcome of sensitivity...
Allow files from OneDrive to be added as a grounding source in the Sources tab when creating a custom agent. This would apply to agents create...
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