Dynamics 365 Customer Service – Automate case lifecycle tasks with Case Management Agent
We are announcing the ability to automate case lifecycle tasks with Case Management Agent, which automates case creation and updates, facilita...
Discover the latest innovations and best practices in Microsoft Dynamics 365 Field Service through our curated collection of blogs. Stay informed about industry trends, expert insights, and practical tips to optimize your field service operations and deliver exceptional customer experiences.
We are announcing the ability to automate case lifecycle tasks with Case Management Agent, which automates case creation and updates, facilita...
Folder-level tracking in Dynamics 365 and Dataverse is a feature that allows users to automatically track emails from specific folders in thei...
Dynamics 365 offering is more of an application suite with bundled or individual application licenses. Here is a dynamics 365 licensing guide ...
In this blogpost, we will understand the “Object reference not set to an instance of an object” error in Dynamics 365 CRM/CE and M...
If you want to work smarter and maximize productivity, look no further than Microsoft Copilot in Dynamics 365 Business Central. This innovativ...
The Power Platform has now rolled out to public preview the inclusion of two new telemetry data streams that integrate with Azure Application ...
If you are using Dynamics 365 F&O and concerned about security aspects, then Microsoft Sentinel might be the solution for you. Recently, M...
Are you looking to enhance the appearance and functionality of your Dynamics 365 Customer Service case forms? Look no further! The 360 custome...
Get ready for a sneak peek into the upcoming features of the 2023 Release Wave 1 for D365 Customer Service. The release notes for this latest ...
In this blog, the author tackles the customisation of Dynamics 365 Sales Power BI Template Apps. The post explores two template apps that orga...
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