Dynamics 365 Contact Center – Boost service representative productivity with inbox enhancements
We are announcing the ability to customize fields in the card layout and the open behavior for conversation messaging channels to help custome...
Discover the latest innovations and best practices in Microsoft Dynamics 365 Field Service through our curated collection of blogs. Stay informed about industry trends, expert insights, and practical tips to optimize your field service operations and deliver exceptional customer experiences.
We are announcing the ability to customize fields in the card layout and the open behavior for conversation messaging channels to help custome...
Hi, Readers.The public preview environment for Dynamics 365 Business Central 2025 release wave 2 (BC27) is available now. You can create it in...
We are announcing the Real-time adherence monitoring for service representatives feature for Dynamics 365 Contact Center. This feature allows ...
Cumulative Update (April, 2025) for Microsoft Dynamics 365 Business Central is now released. BC26: CU00 Cloud (SaaS): Managing Production and ...
Hi, Readers.In Dynamics 365 Business Central: Countries/regions where Microsoft provides the regulatory compliance and other local functionali...
If you are encountering the "URL of the Dynamics 365 organization connected to this portal has been changed" error message on your portal, don...
Predict and manage support needs with forecasting in Dynamics 365 Customer Service Forecast reports offer a structured way to predict su...
In the world of Dynamics 365 and Microsoft 365, there's always something new to discover. Recently, a new feature was released that allows you...
If you're looking to streamline the process of generating quotes in Microsoft Dynamics 365 for Sales, this post offers practical tips to help ...
If you're looking to create a custom entity in Microsoft Dynamics 365 using SDK, this tutorial provides a step-by-step guide on how to do so. ...
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