Dynamics 365 Contact Center – Use Azure Communication Service-based SMS Mobile Numbers
How does this affect me? With this feature, Dynamics 365 Contact Center admins can now engage with customers in Australia, Belgium, Denmark, F...
Discover the latest innovations and best practices in Microsoft Dynamics 365 Field Service through our curated collection of blogs. Stay informed about industry trends, expert insights, and practical tips to optimize your field service operations and deliver exceptional customer experiences.
How does this affect me? With this feature, Dynamics 365 Contact Center admins can now engage with customers in Australia, Belgium, Denmark, F...
In this post, Malla Reddy Gurram, also known as UK365GUY, shares his thoughts on the use of monthly channels for features in Customer Service ...
This tutorial delves into the X++ programming language, which is used to create custom logic and queries in Dynamics 365 Finance and Operation...
Predict and manage support needs with forecasting in Dynamics 365 Customer Service Forecast reports offer a structured way to predict su...
For those adopting Microsoft Dynamics CRM, data migration is a necessary and significant step in the process. Regardless of whether you're a n...
Explore how Dynamics 365 Education Accelerator is revolutionizing the education industry with its transformative management system. Dynamics 3...
In response to the COVID-19 pandemic, a team of Dynamics 365 experts including the author of this blog post, developed a solution using Dynami...
With Microsoft Dynamics 365 Customer Service 2022 release wave 2, we've supercharged the humble bookmark. It's no longer just a way to easily ...
Continuous Threat Monitoring is a vital part of safeguarding your organization's Dynamics 365 data. This post highlights the increasing threat...
If you're struggling with understanding security errors in Dynamics 365, this Mitch's Minute is here to help. In this video, you'll watch as M...