Introducing the Customer Intent Agent in Dynamics 365 – Part 2
Back in February, I shared some of the new features that are coming in the 2025 Release Wave 1 for Dynamics 365 Customer Service and Contact C...
Discover the latest innovations and best practices in Microsoft Dynamics 365 Field Service through our curated collection of blogs. Stay informed about industry trends, expert insights, and practical tips to optimize your field service operations and deliver exceptional customer experiences.
Back in February, I shared some of the new features that are coming in the 2025 Release Wave 1 for Dynamics 365 Customer Service and Contact C...
Cumulative Update (May, 2025) for Microsoft Dynamics 365 Business Central is now released. BC26: CU01 Not yet released PS:1. Business Central ...
Microsoft is leader in both Gartner’s Magic Quadrants for Cloud ERP for Service-Centric and Product-Centric Enterprises. The post Microsoft i...
Hi, Readers.Today I would like to briefly share a question I saw yesterday in the Dynamics 365 Community, Page – Filter Reset – af...
Today, we’re announcing the first pricing update for Microsoft Dynamics 365 in more than five years. Since our last pricing update, Dynamics 3...
Hi, Readers.Yesterday I saw an interesting question on the D365 forum, how to use field name to find field id. More details: finding the id of...
If you're using Microsoft Dynamics 365, you know that it offers various settings that can be configured as per different business requirements...
If you're using Microsoft Teams and Dynamics 365, this blog can help you keep track of linked chats and activities. By tracking linked chats i...
The JavaScript is a better tool while developing User Interface in Dynamics CRM. The out of the box facilities may not be sufficient at certai...
If you're working with Dynamics 365 SDK and need to create or update records using alternate keys, this post is for you. The post walks you th...