Experience the future of customer service with AI agents
Three AI service agents for Dynamics 365 Customer Service and Contact Center are now available in public preview: Case Management, Customer In...
Discover the latest innovations and best practices in Microsoft Dynamics 365 Field Service through our curated collection of blogs. Stay informed about industry trends, expert insights, and practical tips to optimize your field service operations and deliver exceptional customer experiences.
Three AI service agents for Dynamics 365 Customer Service and Contact Center are now available in public preview: Case Management, Customer In...
Cumulative Update (February, 2025) for Microsoft Dynamics 365 Business Central is now released. BC25: Released Updates for Microsoft Dynamics ...
Within Microsoft’s Dynamics 365 Contact Center (aka Omnichannel for Customer Service) we can define personal numbers that can be used for inco...
If you're considering migrating your Dynamics CRM 365 Online to Dynamics CRM 365 On-Premise, this post offers guidance. While the cloud-based ...
Using Solution Health Hub we can validate the environment’s configuration, which might get modified over time, to get an idea about the ...
Microsoft is rolling out a new service plan called Purview Discovery service to Office 365 subscribers, which will provide access to free vers...
Looking for a fun and visual way to dive into Dynamics CRM data? Look no further than MappyField 365! This tool allows you to visualize custom...
If you're working in the automotive industry with Dynamics 365, you'll want to pay attention to the Dynamics 365 Automotive Accelerator. This ...
Inogic Dynamics 365 professional services team has been empowering businesses to master Microsoft Dynamics 365 through customizations and conf...
If you need to retrieve the Web API URL for your Dynamics 365 organization, you're in the right place. This post provides quick and easy-to-fo...
Azure
Dynamics 365
Microsoft 365 Sharepoint
Microsoft 365 Teams