Dynamics 365 Customer Service – Quality Evaluation Agent
We are announcing the Quality Evaluation Agent in Dynamics 365 Customer Service. This feature reached general availability on November 14, 202...
1 month ago
Microsoft Dynamics 365 Field Service: Latest updates
Discover the latest innovations and best practices in Microsoft Dynamics 365 Field Service through our curated collection of blogs. Stay informed about industry trends, expert insights, and practical tips to optimize your field service operations and deliver exceptional customer experiences.
Dynamics 365 Marketing – The public IP addresses of Dynamics 365 Marketing service are updating
The public IP addresses of Dynamics 365 Marketing services in all regions are being updated. These new IPs are already available for allowlist...
5 months ago
Cut Through CRM Chaos: Track Key Field Changes in Microsoft Dynamics 365 entities
Managing every update in a CRM can sometimes result in feeling overwhelmed by too much information. Sometimes, focusing on all updates is more...
1 year ago
2024 Wave 2: D365 Customer Service
The 2024 wave 2 release notes are here, and I’m excited to bring you a new series of articles covering all the juicy details for Dynamics 365 ...
1 year ago
{Do you know} View analytics for Copilot's impact on your business with Dynamics 365 Customer Service
Hello Everyone,Microsoft Copilot has introduced several features in Dynamics 365 Customer Service that can significantly enhance customer supp...
1 year ago
Microsoft Dynamics 365 Copilot, the world’s first copilot in both CRM and ERP, brings next-generation AI to every line of business
Microsoft Dynamics 365 has introduced Dynamics 365 Copilot, the first AI-powered copilot in both CRM and ERP that supports AI tools specifical...
1 year ago
Updating PSA and FS in Dynamics 365
A lot of customers are now getting emails to upgrade their Project Service Automation (PSA) and Field Service (FS). Since early 2019, Microsof...
2 years ago
Dynamics 365 Business Central: How to set multi-line text for a Blob Data Type field via AL
Hi, Readers.Today I would like to talk about how to set multiline text in a Blob Data Type field via AL. I saw an interesting post on the Dyna...
2 years ago
Dynamics 365 Business Central vs. Dynamics 365 Finance: a comprehensive overview
If you are a business looking for an ERP solution to improve your productivity and processes, Microsoft offers a suite of apps called Dynamics...
3 years ago
Azure Service Bus Integration with Dynamics 365
Azure Service Bus is a fully managed enterprise message broker with message queues and publish-subscribe topics (in a namespace). Service Bus ...
3 years ago
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