Microsoft Dynamics 365 Field Service: Latest updates

Cumulative Update Summary for Microsoft Dynamics 365 Business Central (January, 2025)

Cumulative Update (January, 2025) for Microsoft Dynamics 365 Business Central is now released. BC25: Released Updates for Microsoft Dynamics 3...

Enhance Efficiency with the New Queue Items Control in Dynamics 365 Customer Service

The Queue Items control is another addition to the new PCF controls available for Customer Service. This feature allows users to see related q...

Empty Rich Text Fields Validation using Regular Expression in Dynamics 365

This article discusses the unexpected behavior observed while inserting text into the description field of the Appointment entity in Dynamics ...

Copilot – Create Knowledge Articles From Resolved Cases

For Dynamics 365 Customer Service users, there's a handy new feature called Copilot that streamlines the process of creating knowledge article...

{How to) Set custom home page on Dynamics 365 Model Driven Apps

Are you looking to customize your Dynamics 365 Model Driven Apps? This tutorial can help! In this post, you'll learn how to set a custom home ...

Exploring Dynamics 365 Business Central and the Power Platform with MVP Gulshan Shubham

If you are curious about the world of Dynamics 365 Business Central and the Power Platform, then this podcast episode is perfect for you. MVP ...

Editing Default Sitemap In Microsoft Dynamics 365

This Site map is supported for both custom business apps and Dynamics 365 for Outlook. Steps to edit the default site map: 1. In the Dynamics ...

Improve operations with real-time analytics in Dynamics 365 Customer Service

Dynamics 365 Customer Service real-time analytics give contact center managers visibility into overall support performance. The post Improve o...

Here’s how Dynamics 365 for Customer Service can save you money! 

Introduction:  Customer service is more than just solving customer issues or answering the phone with a smile. It is closely… The post H...