Manage time-off requests with Dynamics 365 Contact Center
Dynamics 365 Contact Center provides an intuitive solution enabling service representatives to request, track, and manage their leave seamless...
Discover the latest innovations and best practices in Microsoft Dynamics 365 Field Service through our curated collection of blogs. Stay informed about industry trends, expert insights, and practical tips to optimize your field service operations and deliver exceptional customer experiences.
Dynamics 365 Contact Center provides an intuitive solution enabling service representatives to request, track, and manage their leave seamless...
If you're a Microsoft services user, it's important to stay up-to-date with any changes or updates related to those services. This is usually ...
Hi, Readers.Last week we briefly discussed Dynamics 365 Business Central: TableRelation, Enum/Option, Lookup and AssistEdit – What’s the diffe...
Microsoft has released a new product called Dynamics 365 Contact Center, which can revolutionize the way businesses manage their customer inte...
If you're looking to learn how to join a Teams call, you're in luck. This feature is now generally available and enabled by default for Dynami...
Microsoft has recently shared updates regarding new and retired certifications for Microsoft Dynamics 365. This post provides an overview of t...
This post discusses the deprecation announcements that come with Dynamics CRM Online 2016 Update 1 and Microsoft Dynamics CRM 2016 Service Pac...
If you're looking to streamline your operations and enhance customer satisfaction, get excited about the Copilot for Service. This innovative ...
Since customer service is the main channel via which a business interacts with its customers, it is crucial to the success of any busin...
1. How much time will it really save per technician? 2. Will I need to add more resources to manage the system? 3. Is it plug & play or do...