Naming updates to Copilot Service workspace and service representatives
In today’s fast-evolving customer service landscape, the integration of AI, such as Copilot and autonomous agents, is transforming how b...
Discover the latest innovations and best practices in Microsoft Dynamics 365 Field Service through our curated collection of blogs. Stay informed about industry trends, expert insights, and practical tips to optimize your field service operations and deliver exceptional customer experiences.
In today’s fast-evolving customer service landscape, the integration of AI, such as Copilot and autonomous agents, is transforming how b...
Microsoft has announced a new policy for receiving email service notifications to expand access and help manage recipients in organizations. P...
Hello Everyone,Today I am going to share my thoughts: use overflow for lengthy wait times for work items dynamics 365 customer service. L...
Recent issues with the Microsoft 365 Developer Program instant sandboxes are now resolved. Members setting up a new sandbox were unable to sig...
World’s second-largest Dermo-cosmetics company collaborates with Zelite to streamline their Sales, Marketing & Field service operations wi...
If you are currently using Dynamics 365 Project Service Automation and are eagerly awaiting the upgrade to Dynamics 365 Project Operations, th...
> Problem: Software integration - Dynamics / Gmail / SAP > Solution: Connect Bridge > Provider: Connecting Software ...
Field service management has long been dominated by paper-based processes. Outdated, wasteful, and environmentally unfriendly, it’s time to ki...
The service sector has become a crucial part of today's global economy, encompassing industries such as healthcare, finance, media, and travel...
In light of the COVID-19 pandemic, many of us are adjusting to working remotely. With this in mind, it's the perfect time to enhance your Dyna...