Discover the latest innovations and best practices in Microsoft Dynamics 365 Field Service through our curated collection of blogs. Stay informed about industry trends, expert insights, and practical tips to optimize your field service operations and deliver exceptional customer experiences.
When developing cloud-native integrations for Dynamics 365 Business Central (BC), especially in SaaS environments, choosing the right messagin...
Starting February 2025, new Customer Service customers with Enterprise licenses will only see the Customer Service workspace app. The Customer...
Hi, Readers.The public preview for Dynamics 365 Business Central 2024 release wave 2 (BC25) is available. Learn more: Link. I will contin...
Introduction In today’s business environment, customer service excellence is no longer a differentiator; it’s a necessity. As we n...
Introduction Did you know that 88% of customers say the experience a company provides is as important as its products… The post Dynamics...
Enabling Microsoft Team chats inside Dynamics 365 allows the agents/sellers to start a new chat from a record or connect an existing chat to a...
Yes, we can use Inspection forms. The need to complete inspections on equipment or other assets is one that many field service organizations c...
Field Service Management is a means of organizing and optimizing day-to-day operations performed outside the office, out on the field, at clie...
In this Tech Talk session, Satyam Prakash dives into the world of Microsoft Dynamics 365 and the functional roles that contribute to its succe...
Welcome to the Microsoft Dynamics 365 User Community, a LinkedIn group and podcast dedicated to meeting the interests and needs of the Dynamic...
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