Discover the latest innovations and best practices in Microsoft Dynamics 365 Field Service through our curated collection of blogs. Stay informed about industry trends, expert insights, and practical tips to optimize your field service operations and deliver exceptional customer experiences.
Microsoft leads in agentic service, transforming customer engagement with AI and Dynamics 365 in Gartner’s 2025 CRM Magic Quadrant. The post M...
We are announcing the ability to post expenses on the expense report posting date instead of the transaction date in Dynamics 365 Project Oper...
Coming soon to Microsoft Teams: In the Queues app, we will include Service levelin the real-time metrics. Authorized users will be able to rev...
Microsoft Syntex has introduced a new prebuilt model for document processing that includes Optical Character Recognition (OCR) and AI capabili...
In this blog post, we’ll explore the Microsoft 365 Global Admin role and compare it with key roles in Power Platform. Before we begin, e...
Deleting Dynamics 365 Customer Voice survey responses automatically or programmatically is not supported by Microsoft at present, but this art...
Today was the first day I got to play with the new analysis views in Business Central and I made a little experiment. I Created a new table: t...
In this post, you can learn about how Microsoft is aiding commercial lenders in refining their operations while augmenting the experience of t...
Hi, Readers.Minor update 22.3 for Business Central 2023 release wave 1 has been released last week. More details:Cumulative Update Summary for...
Summary of Microsoft's AI announcements - Copilot and GPT Lloyd Sebag Tue, 03/21/2023 - 12:40 Body Summary of Microsoft'...
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