Microsoft Dynamics 365 & Power Platform Articles

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Introducing Expense Agent in Dynamics 365 Business Central

Expense Agent in Dynamics 365 Business Central is an AI-powered solution designed to simplify how employees capture, submit, and manage expens...

Microsoft Dynamics 365 Blog 5 months ago 20

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Microsoft Mechanics 5 months ago 18

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Real-time voice agents are now generally available in Copilot Studio, supporting adaptive voice experiences for complex customer conversations...

Power Virtual Agents - Blog 5 months ago 21

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Announcing new agentic customer experience capabilities in Dynamics 365 and Microsoft Copilot Studio across the entire customer lifecycle. The...

Microsoft Dynamics 365 Blog 5 months ago 12

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Dynamics 365 Contact Center introduces a coordinated agent model where AI agents work together across engagement, quality, and operations for ...

Microsoft Dynamics 365 Blog 5 months ago 17

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Practical AI in the Power Platform has quickly become one of my favorite sessions to deliver this year. It’s the perfect blend of “what’s poss...

Kylie Kiser - News and learning from around the world of #MSDyn365 5 months ago 23

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AI Is Now Grading Your Customer Service: Are You Ready for Dynamics 365 Quality Scoring? For years, most organizations have measured customer ...

Microsoft Dynamics 365 | Partners | Pricing & Cost | Dynamics CRM 5 months ago 19

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Many base Microsoft events send an email. In this article, learn how to add a new D365 email notification type. Then associate the event with ...

Dynamics 365 Musings 5 months ago 21

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You set up notifications in Microsoft Dynamics 365 expecting one thing: Timely updates that help you act faster. But reality looks different. ...

Microsoft Dynamics 365 | Partners | Pricing & Cost | Dynamics CRM 5 months ago 16

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In the current digital environment, businesses need operational flexibility by using software tools to enable automation and improve data anal...

Soluzione : Software Development Company | Microsoft Gold Partner 5 months ago 22

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