Dynamics 365 Contact Center – Enhanced supervisor actions (Transfer, assign)
We are announcing enhanced supervisor actions in Dynamics 365 Contact Center. This feature will reach general availability on November 14, 202...
Discover the latest innovations and best practices in Microsoft Dynamics 365 Field Service through our curated collection of blogs. Stay informed about industry trends, expert insights, and practical tips to optimize your field service operations and deliver exceptional customer experiences.
We are announcing enhanced supervisor actions in Dynamics 365 Contact Center. This feature will reach general availability on November 14, 202...
AI tools like Copilot in Dynamics 365 Sales are revolutionizing how organizations interact with data, automate tasks, and enhance customer eng...
For a successful sales process, you need to stay up-to-date with crucial sales information like deal closures, opportunities won, incoming lea...
Here you will find some important best Practices you can folow while working with Power Paltform and Dynamics 365 Apps. All these Best Practic...
In this blog, we will learn about the new feature introduced by Microsoft in the 2023 Release Wave 2. Anyone can now quickly construct custome...
Insights for real-time marketing in Dynamics 365 is now available on Lead and Contact forms, but only the out of the box Marketing form. This...
Introduction We learned how to link teams with Microsoft Dynamics 365 CRM in our previous blog. We will now learn how to view Teams chat in th...
James, a sales manager at Datum Corporation, uses Microsoft Dynamics 365 SharePoint Integration to store and manage CRM documents/attachments ...
Azure Service Fabric 9.0 Second Refresh update (2.1) is now available! The Azure Service Fabric 9.0 Second Refresh update (2.1) release includ...
The post Ulster Carpets select Sysco Software and Microsoft Dynamics 365 for Finance and Supply Chain Management appeared first on Sysco Softw...
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