Dynamics 365 Contact Center – Set timer to wrap-up conversations in seconds
We are announcing the ability to set a timer to wrap up conversations in seconds within Dynamics 365 Contact Center. This feature will reach g...
Discover the latest innovations and best practices in Microsoft Dynamics 365 Field Service through our curated collection of blogs. Stay informed about industry trends, expert insights, and practical tips to optimize your field service operations and deliver exceptional customer experiences.
We are announcing the ability to set a timer to wrap up conversations in seconds within Dynamics 365 Contact Center. This feature will reach g...
In the coming years, artificial intelligence will continue to be foundational to technical innovations for national security missions. Already...
If you missed the latest updates or need a fast rundown on 2025 release wave 1 plans for Microsoft Dynamics 365, Power Platform, and Role-base...
When working with Dataverse, you may need to retrieve the label of a choice column in a plugin instead of the underlying integer value. The la...
Product life-cycle management in Dynamics 365 finance and operations Introduction The evolution of a product from invention, to sales-re...
How to configure and manage automatic reservations for various scenarios Reservation of inventory items is a very strong feature in Dynami...
If you're looking to extend the functionality of your Microsoft Dynamics CRM, this tutorial provides an introduction to customizing and extend...
Azure Service Fabric 8.2 Fifth Refresh update (5.1) is now available! The Azure Service Fabric 8.2 Fifth Refresh update (5.1) release includes...
Microsoft's Omnichannel voice channel for Dynamics 365 gives us great capabilities for contact centres. In this post I will consider what migh...
Requirement Permit has lookup of Permit Type. Permit Type has field “Type” with options apple, orange. Now, when Permit record is ...
Azure
Dynamics 365
Microsoft 365 Sharepoint
Microsoft 365 Teams