Discover the latest innovations and best practices in Microsoft Dynamics 365 Field Service through our curated collection of blogs. Stay informed about industry trends, expert insights, and practical tips to optimize your field service operations and deliver exceptional customer experiences.
Customers can connect M365 Copilot with Fresh service to access IT service documentation with Copilot Connector. Product Release phase General...
On November 1, 2025, we are releasing an update that introduces a change for Solution entity permissions. This change enforces WRITE permissio...
We are announcing the ability to use constrained grammars for speech recognition in Dynamics 365 Contact Center. This feature will reach gener...
We are announcing the ability to add or edit quote line details directly from a unified grid interface within Dynamics 365 Project Operations....
Articles in this series: Preview PDF attachments directly in web client (No control add-in and APIs) How to preview image/picture in web clien...
In today’s fast-paced business environment, AI tools like Copilot in Dynamics 365 are transforming how organizations operate, offering s...
What is Speech Service The Speech service provides speech to text and text to speech capabilities with a Speech resource It...
In this experiment, the author attempts to combine the addPreSearch() method in the Client API with the recently documented FetchXml functiona...
Unlocking customer insights is essential for any business looking to boost customer service and profitability, and this Power BI showcase does...
In this tutorial, we will be discussing how to obtain the user's local system date and time in Dynamics 365 CRM using Webresource. This functi...
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