Dynamics 365 Contact Center – Use voice proactive outbound analytics
We are announcing the ability to use voice proactive outbound analytics in Dynamics 365 Contact Center. This feature will reach general availa...
Discover the latest innovations and best practices in Microsoft Dynamics 365 Field Service through our curated collection of blogs. Stay informed about industry trends, expert insights, and practical tips to optimize your field service operations and deliver exceptional customer experiences.
We are announcing the ability to use voice proactive outbound analytics in Dynamics 365 Contact Center. This feature will reach general availa...
Microsoft Purview will introduce a new Service health dashboard in its compliance portal by mid-October 2025, enabling administrators to monit...
Articles in this series: How to import/read files from OneDrive to Business Central via AL (Graph API) How to upload files from Business Centr...
We are launching the manage routing rules in bulk feature for Dynamics 365 Contact Center. This feature grants administrators the ability to c...
Hi, Readers.Today I would like to share another mini tip about Business Central, how to quickly check if the current company is a demo company...
In this tutorial, you will learn how to seamlessly integrate your external applications with Microsoft Dynamics 365 Customer Engagement, previ...
Excellence International LLC a company from New Jersey had a competent sales team that used Microsoft Dynamics 365 CRM. They nurtured leads, c...
I noticed almost in passing a new feature in the October "Wave 2" release of Dynamics 365. This is the ability to add more than one timeline p...
1. How to initiate flow in one Dynamic 365 instance from another Dynamics 365 instance? 2. How to initiate Power Automate flow using Http requ...
Azure Service Fabric 8.2 First Refresh is now available! We are excited to announce that 8.2 First Refresh release of the Service Fabric runti...
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