Discover the latest innovations and best practices in Microsoft Dynamics 365 Field Service through our curated collection of blogs. Stay informed about industry trends, expert insights, and practical tips to optimize your field service operations and deliver exceptional customer experiences.
We are announcing the ability to debug routing issues with the Application Insights dashboard in Dynamics 365 Contact Center. This feature wil...
We are announcing the release of the ongoing conversation dashboard in Dynamics 365 Contact Center. This feature will reach general availabili...
The Power Apps Component Framework (PCF) has long empowered developers to create custom controls for Power Apps, but its interaction capabilit...
Changes to the Places Core service plan will take effect on April 30th, 2025, renaming it to RETIRED-Places Core. This update does not impact ...
This article will provide you with a walk-through on creating a flow to automate a quote approval process in Dynamics 365 Sales. It is based o...
In this article, let’s learn how to insert a new option for a global or local option set using the InsertOptionValue unbound action in P...
Admins overseeing Microsoft Viva Engage can now manage the service even without a dedicated service plan, according to a recent announcement. ...
Transitioning to Microsoft Dynamics 365 Marketing offers an exciting opportunity for both Marketing and Sales to align and collaborate more...
Hi, Readers.The preview environment for Dynamics 365 Business Central 2022 release wave 2 (BC21) is available. […]
Hi, Readers.The preview environment for Dynamics 365 Business Central 2022 release wave 2 (BC21) is available. […]
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