Dynamics 365 Contact Center – Monitor work item, representative lifecycle in Application Insights
We are announcing the ability to monitor the lifecycle of a work item through Application Insights in Dynamics 365 Contact Center. This featur...
Discover the latest innovations and best practices in Microsoft Dynamics 365 Field Service through our curated collection of blogs. Stay informed about industry trends, expert insights, and practical tips to optimize your field service operations and deliver exceptional customer experiences.
We are announcing the ability to monitor the lifecycle of a work item through Application Insights in Dynamics 365 Contact Center. This featur...
Microsoft has launched the 2025 release wave 1, a six-month rollout of new and enhanced capabilities featured during the Microsoft Business Ap...
We are announcing the “Pause or resume recording and or transcription via an API – Voice SDK extensibility” feature for Dynamics 365 Con...
Businesses using Microsoft Dynamics 365 CRM generate substantial data in the form of notes, sales literature, and email attachments. As these ...
Effective sales process management is essential for businesses to succeed, and streamlining processes is key to maximizing efficiency and ROI....
As part of Chat GPT integration with Dynamics 365 Finance and operation, here I have started working on real application which actually can he...
Hi Readers.Last week I saw a question on the D365 forum, Filter Power BI Report on a Item in the item list. – Dynamics 365 Business Cent...
Due to the massive increase in mobile usage worldwide, businesses from all industries are developing websites and mobile apps that are ...
We're here to help YOU succeed with your on-premise to cloud upgrade. Dedicated to performing Cloud upgrades for Microsoft Dynamics CRM (on-pr...
The post Sysco Software launch SmartStep to transform the Microsoft Dynamics 365 Project Delivery Process appeared first on Sysco Software Sol...
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