Dynamics 365 Contact Center – Resolve issues autonomously with Customer Intent Agent
We are announcing the ability to enable fully autonomous, real-time, multichannel customer support by leveraging the Customer Intent AgentR...
Discover the latest innovations and best practices in Microsoft Dynamics 365 Field Service through our curated collection of blogs. Stay informed about industry trends, expert insights, and practical tips to optimize your field service operations and deliver exceptional customer experiences.
We are announcing the ability to enable fully autonomous, real-time, multichannel customer support by leveraging the Customer Intent AgentR...
Report Scheduler Add-On for Microsoft Dynamics 365 CRM and Power Platform Webinar Details Title Report Scheduler Add-On for Microsoft Dy...
In this current series on Dynamics 365 Contact Centre, we have explored everything from Contact Centre licensing, deployment methods, the...
We are announcing the monitor work item lifecycle in Application Insights feature for Dynamics 365 Contact Center. This feature integrates Dyn...
Organizations today face the challenge of managing vast amounts of information, making it difficult to efficiently organize, access, and retri...
The introduction of Automatic re-waving is helping to streamline shipment processes by automating the re-allocation of non-allocated shipment ...
Microsoft Teams Email Service product is set to be released in February CY2024, with the feature of allowing admins to select the domain to se...
With Microsoft's native eSignature service, SharePoint users can easily request electronic signatures for PDF documents from internal and exte...
Ways to improve sales with map plugin for Dynamics 365 Maulik Shah Thu, 11/17/2022 - 10:46 Body You may know how technol...
In this blog I’ll show you how to link Microsoft Dynamics with SharePoint online so that you can store and access files easily from both...
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