Dynamics 365 Contact Center – Automate voice calls with Customer Intent Agent
We are announcing the ability to automate voice calls with Customer Intent Agent in Dynamics 365 Contact Center. This feature will reach gener...
Discover the latest innovations and best practices in Microsoft Dynamics 365 Field Service through our curated collection of blogs. Stay informed about industry trends, expert insights, and practical tips to optimize your field service operations and deliver exceptional customer experiences.
We are announcing the ability to automate voice calls with Customer Intent Agent in Dynamics 365 Contact Center. This feature will reach gener...
Relationship analytics in Microsoft Dynamics 365 Sales Insights provides sellers and managers with a data-driven view of how healthy and engag...
Learn how to wire real F&O business logic into Copilot Studio. This guide shows you how to build an X++ AI tool, set up security, auto/ha...
In today’s fast-changing world, financial, operational, and organizational leaders must respond to shifting demands and market volatility with...
Entra ID retains audit log records for service principal signins for 30 days. The audit data can reveal some interesting insights such as the ...
Business Process Flows (BPF) in Dynamics 365 offer a structured way to guide users through a defined process. However, there are scenarios whe...
If you use Microsoft Outlook, you may be interested to know that the Cloud Policy Service setting "Turn off sharing recommendation" now includ...
Introduction Maximizing ROI with Dynamics 365 Sales is no small accomplishment in today’s business world. It’s not just about laun...
Hello everyone and welcome to my blog. Today’s blog is on how to disable the data import feature for a user in model-driven apps/ Dynami...
Dynamics 365 Sales enables salespeople\salesteam to build strong relationships with their customers take actions based on insights and close s...
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