Dynamics 365 Contact Center – Recognize one of multiple entities in a single utterance
We are announcing the Recognize one of multiple entities in a single utterance feature for Dynamics 365 Contact Center. This feature allows ag...
Discover the latest innovations and best practices in Microsoft Dynamics 365 Field Service through our curated collection of blogs. Stay informed about industry trends, expert insights, and practical tips to optimize your field service operations and deliver exceptional customer experiences.
We are announcing the Recognize one of multiple entities in a single utterance feature for Dynamics 365 Contact Center. This feature allows ag...
Today I launch a new series of blog posts, introducing all the features and functionality within Microsoft Dynamics 365 Contact Centre. ...
There is a new blog post from the Microsoft Fabric team talking about the support for using a Service Principal with a Warehouse. Reference: S...
This post introduces prompt plugins as a means of securely accessing Dataverse data such as customers, products, and cases via Copilot. These ...
Your CRM experience is about to reach new levels—get ready to master Dynamics 365 CRM like never before! Every endeavour in a business aims to...
Below is what our existing or current Email Template editor looks like (Sales Hub >> Personal Settings >> Email templates) Let...
Here's how you can hide options from OptionSet using JavaScript in Dynamics 365 CRM!
According to Global newswire, the size of the global CRM market is anticipated to reach 113.46 billion dollars by the end of 2027. Maximizing ...
Today, for managing customer relationships and accounting processes many organizations around the world prefer Microsoft Dynamics 365 CRM Onli...
This post discusses how to resolve the Internal_CompanyNotFound error that arises when attempting to integrate Dynamics 365 CE and Business Ce...