Discover the latest innovations and best practices in Microsoft Dynamics 365 Field Service through our curated collection of blogs. Stay informed about industry trends, expert insights, and practical tips to optimize your field service operations and deliver exceptional customer experiences.
We have launched the ability for Copilot Email Assist to provide email template recommendations. How does this affect me? Copilot Email Assist...
We are announcing the ability to directly transfer conversations to other representatives within their queue or other queues without the need ...
Hello Everyone,Today I am going to share my thoughts on delivering common experience to multiple audiences with single journey.Let's get's sta...
Hello Everyone,Today I am going to share my thoughts on control how fast customers can enter a journey on Dynamics 365 Customer Insights.Let's...
In this blog post, you'll explore the Warehouse management only mode feature in Microsoft Dynamics 365 Supply Chain Management, which can tran...
We are excited to announce a new feature in Dynamics 365 Customer Service that allows you to mark knowledge articles as favorites. The post G...
Filtering Dynamics 365 Finance and Operations Dataverse Virtual Entities in Customer Portal Fabien Leal Fri, 04/28/2023 - 11:35 Body ...
We are excited to announce our upgraded live chat widget that allows you to customize every detail of the widget to match your brand identity....
By default, this is how the notification appears for the agent when he is logged in to the app and is available. There is no sound notificatio...
Continuing our previous post on setting hidden field’s value using JavaScript in Embedded Marketing Form, https://nishantrana.me/2022/11...
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