Discover the latest innovations and best practices in Microsoft Dynamics 365 Field Service through our curated collection of blogs. Stay informed about industry trends, expert insights, and practical tips to optimize your field service operations and deliver exceptional customer experiences.
Hi, Readers.Dynamics 365 Business Central 2025 wave 1 (BC26) is generally available. More details: General Available: Dynamics 365 Business Ce...
New service plans, People Skills (Foundation) and People Skills (Advanced), will be added to Microsoft 365 licenses. These AI-powered services...
In the ever-evolving landscape of generative AI, a copilot isn't just a companion that makes tasks that you’re already doing at work easier, b...
Most organizations find it’s no longer good enough to just measure successful service engagements solely on whether a customer issue is resolv...
There's no such thing as a free lunch. But if I'm buying lunch anyway you might as well eat too! Transcript This is Steve Pestillo from P2 Aut...
Unlocking the full potential of Dynamics 365 often entails seamless integration with other systems and applications. This is where the ...
Microsoft Dynamics 365 CRM is a powerful tool for businesses to manage their customer relationship management (CRM) needs. Basically, i...
“The CRM industry is expected to reach $128.97 billion by 2028. If your firm isn’t using a CRM yet, it will be soon”. If you’ve been sea...
Cases: Cases are the fundamental record type in service management and represent a single incident of any requested service. Different organiz...
Microsoft is known for its powerful data management systems and tools. Microsoft Dynamics 365 connects all your data from various processes an...
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