Empower your Contact Center workforce with shift bidding and swapping
Efficient workforce management involves flexibility in shift assignments, enabling service representatives to maintain work-life balance and e...
Discover the latest innovations and best practices in Microsoft Dynamics 365 Field Service through our curated collection of blogs. Stay informed about industry trends, expert insights, and practical tips to optimize your field service operations and deliver exceptional customer experiences.
Efficient workforce management involves flexibility in shift assignments, enabling service representatives to maintain work-life balance and e...
Hi, Readers.The public preview for Dynamics 365 Business Central 2025 release wave 1 (BC26) is available. Learn more: Link. I will contin...
Navigating the demanding landscape of sales can be quite a challenge. But the latest release of Microsoft Dynamics 365 Sales is set to revolut...
Plugins are essential for extending functionality and implementing custom business logic in Microsoft Dynamics 365 CRM. It’s common for ...
Have you ever wondered how Artificial Intelligence (AI) can transform the landscape of Customer Relationship Management (CRM)? Artificial inte...
Navigate your Dynamics 365 system easily with Focused View. Transcript This is Steve Pestillo from P2 Automation. In this video, I’m going to ...
‘9 of every 10 organizations worldwide use location data for accelerated growth and development’, says research! Thus, riding on the bandwagon...
Microsoft Relationship Sales brings together LinkedIn Sales Navigator and Microsoft Dynamics 365 Sales to empower sellers to drive that more p...
Mcrosoft has announced the new and planned features in Dynamics 365 2021 release wave 1. There are lot of new features announced across all Dy...
Here is the quick tip if we want to set option set field as blank. Here for the demo purpose, on Account record we have field called Ownership...