Webinar: Boost CX with WhatsApp, SMS & Live Chat Integration in Dynamics 365 CRM!
Let’s face it—we’ve all been there. You’re chasing down a lead on WhatsApp, sending a follow-up via SMS, answering questions on live chat… and...
Discover the latest innovations and best practices in Microsoft Dynamics 365 Field Service through our curated collection of blogs. Stay informed about industry trends, expert insights, and practical tips to optimize your field service operations and deliver exceptional customer experiences.
Let’s face it—we’ve all been there. You’re chasing down a lead on WhatsApp, sending a follow-up via SMS, answering questions on live chat… and...
Hi, Readers.The public preview for Dynamics 365 Business Central 2025 release wave 1 (BC26) is available. Learn more: Link. I will contin...
Hi, Readers.The public preview for Dynamics 365 Business Central 2024 release wave 2 (BC25) is available. Learn more: Link. I will contin...
In today’s fast-paced business environment, leveraging technology to streamline processes and enhance efficiency is crucial. One such to...
Healthcare organizations are increasingly turning to Microsoft Dynamics 365 CRM to enhance their operational efficiency and patient care capab...
Hi, Readers.Today I would like to talk about a topic that was asked before, how to prevent users from clicking on a Flowfield field (Disable F...
The Modern Translator feature in Microsoft 365 Apps is undergoing changes that may affect users and tenant administrators. To ensure continued...
Copilot for Dynamics 365 Sales is in Preview at the point of writing this post. Hence, I’ll start by showing how you can turn Copilot fo...
Discover how to deploy Dynamics 365 Sales with confidence with our proven quick-started guided implementation process. The sales process can q...
In the current business landscape, all businesses, whether big or small, are concerned regarding their ability to cope with incoming… Th...