Microsoft Dynamics 365 Customer Experience Analyst :Configure business rules
A Business Rule in Dataverse is a no-code way to apply logic and enforce validations directly on data and forms, ensuring consistency across a...
Discover the latest innovations and best practices in Microsoft Dynamics 365 Field Service through our curated collection of blogs. Stay informed about industry trends, expert insights, and practical tips to optimize your field service operations and deliver exceptional customer experiences.
A Business Rule in Dataverse is a no-code way to apply logic and enforce validations directly on data and forms, ensuring consistency across a...
In customer relationship management, data is your most valuable asset. But let’s face it – making sense of all that data, especially when it’s...
I guess that most of my readers will already be aware of this, as I’ve been spamming LinkedIn with the news: I wrote a book! The book is...
You can use the underlying agent experience data that powers the Copilot dashboard to get interaction data such as transcripts, agent actions,...
Explore the powerful capabilities of FetchXML in Dynamics 365 with this informative post. As a query language, FetchXML retrieves data from th...
Hi, Readers.Early morning in Japan time today, the 2024 release wave 1 plans for Microsoft Dynamics 365 and Power Platform has been released! ...
In this blog, we will learn about the new feature introduced by Microsoft in the 2023 Release of Wave 1. The customer 360 component allows use...
“Be attentive coz one cannot predict the changing course of a tide”- Anonymous Have you ever tried watching a pot of milk being boiled over a ...
For any organization, reports are an integral part to helping your team’s function whether it's to pass information to your clientele or to di...
Learn how to stay on top of your customers' actions with custom notifications on email opens. When using Dynamics 365, it's important to stay ...
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