Spatial annotations for frontline technicians with Dynamics 365 Field Service & Microsoft Teams
Using spatial annotations is as straightforward as joining a Teams meeting or making a call. With the front-facing camera, users share their v...
Discover the latest innovations and best practices in Microsoft Dynamics 365 Field Service through our curated collection of blogs. Stay informed about industry trends, expert insights, and practical tips to optimize your field service operations and deliver exceptional customer experiences.
Using spatial annotations is as straightforward as joining a Teams meeting or making a call. With the front-facing camera, users share their v...
We are thrilled to announce the General Availability (GA) of the new User Experience (UX) in our Field Service Mobile (FSM) application! We he...
Dynamics 365 Customer Service just got better with the new skill-based agent search feature, announced in this post. With this feature, agent ...
The Timestamp frequency defines when the Booking Timestamp record should be created from the Bookable Resource booking record. By default, it ...
The success of any business rests on the efficiency and productivity of its frontline workers, and a well-designed mobile app can go a long wa...
The 2023 release wave 2 of D365 Field Service has brought a plethora of new exciting features and updates, improving the overall work order ex...
Introduction Field service management is a domain brimming with challenges. The complexity of managing multiple tasks, coordinating schedules,...
Field service workers are dispatched to off-site locations to perform tasks, such as repairs, sales, customer support, or inspections. It help...
Bienvenido de nuevo or Welcome Back! To what you ask? Well, over the past couple of weeks, we have been indulging in a fun series that ...