Maximizing Call Quality Surveys with Omnichannel | Customer Service
Omnichannel for Customer Service just introduced a new feature that allows the collection of feedback from agents on call quality. In this pos...
Discover the latest innovations and best practices in Microsoft Dynamics 365 Field Service through our curated collection of blogs. Stay informed about industry trends, expert insights, and practical tips to optimize your field service operations and deliver exceptional customer experiences.
Omnichannel for Customer Service just introduced a new feature that allows the collection of feedback from agents on call quality. In this pos...
Microsoft MVP Drew Madelung explains self-service provisioning, how to get started building a provisioning solution in Microsoft 365, and wha...
Power BI is a cloud-based service that connects to various data sources and offers powerful business intelligence capabilities for data analys...
Navigate your Dynamics 365 system easily with Focused View. Transcript This is Steve Pestillo from P2 Automation. In this video, I’m going to ...
Hi, Readers.Today I would like to talk about a question that is often asked. Can we extend standard APIs in Business Central. With Business Ce...
Originally posted on Microsoft Lystavlen: One of the many strong points of Dynamics 365 Marketing is the separation of the Dynamics 365 enviro...
Microsoft Dynamics 365 CRM has introduced a new feature called "Dataverse Search," which enables users to search for records across entities a...
Dynamics 365 Sales enables salespeople\salesteam to build strong relationships with their customers take actions based on insights and close s...
Welcome back to the my Metaverse day! This time I am going to walk you through to a day in modern Field Workers life and how Metaverse tech, t...
After creating a 30 Day Dynamics 365 CRM Trial account user always need to install sample data to get hands-on practice with Microsoft Dynamic...