Microsoft Dynamics 365 & Power Platform Articles

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Optimizing Agent Productivity with Dynamics 365 Contact Center: A Copilot-first Cloud Contact Center

Table of Contents Introduction The gap between rhetoric and reality is closing with Artificial Intelligence (AI) taking on every aspect…...

AlphaBOLD 1 year ago 27

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Power BI is one of the popular business intelligence (BI) tools used by several organizations and companies for analytics purpose. Workspaces ...

Power Platform , D365 CE & Cloud 1 year ago 116

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I got the below error message while testing a scenario in Power Automate. The ‘inputs.parameters’ of workflow operation ‘Cre...

Arun Potti's MS CRM blog | Microsoft Dynamics CRM 1 year ago 106

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Hi Folks, Today, I will be pointing out the advantages of using Preferred Solution and it’s consequences of using or removing it…w...

ECELLORS CRM Blog – Sharing thoughts and challenges on Power Platform & Azure along with respective solutions put together… 1 year ago 32

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I have the following C# code snippet to connect to the FTP server While executing the code, I got (421) Service not available, closing control...

Rajeev Pentyala – Microsoft Power Platform 1 year ago 30

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I missed this post last year for personal reasons, but I wanted this year to go back and write a small post again wishing you … The pos...

Manuel T. Gomes 1 year ago 19

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SharePoint Agents won the hearts of Copilot users. Microsoft announced that Agent will be available to business users based on a Copilot Studi...

Microsoft 365 atWork - Become Microsoft 365 Champion 1 year ago 25

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Now, you can create a zero-code AI Agent that retrieves specific data in SharePoint and communicates with your users using natural language. T...

Microsoft 365 atWork - Become Microsoft 365 Champion 1 year ago 20

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Check how to use the free version of Microsoft Copiot to create documents, write code, search the Internet, and compose new text. Start to use...

Microsoft 365 atWork - Become Microsoft 365 Champion 1 year ago 30

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Get to know Copilot Pages – a new authoring dynamic canvas space for you and your colleagues. You ca use Copilot Pages to work with... T...

Microsoft 365 atWork - Become Microsoft 365 Champion 1 year ago 37

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