Microsoft Dynamics 365 & Power Platform Posts

Try Desktop companion application for Dynamics 365 Contact Center

One year ago, Microsoft launched its Contact Center as a Service (CCaaS) solution, powered by AI. This is built on top of the existing Dynamic...

Expose Stale & Unlabeled Items with Microsoft Fabric’s OneLake Govern Tab

Model Driven Apps | ‘Row summary’ feature

Did you know that you can turn your Model Driven App (MDA) record’s form from this: to this, by showing Summary pane on the form with ke...

Advanced Dungeons & Dynamics 365 Bare Bones Configuration Part 3

Variables vs Compose in Power Automate: What’s the Difference and When to Use?

When building Power Automate flows, two commonly used actions for storing data are: 🧠 What is a Variable? A variable is a mutable container —...

Proactive License Validation in Dynamics 365: Streamlining with RetrieveUserLicenseInfoRequest

Introduction While working on a recent feature for one of our Dynamics 365 solutions, we ran into an issue where users with the right security...

Microsoft 365 Copilot Retrieval API

Updates available for Microsoft 365 Apps for all channels

We’ve released updates to the following update channels for Microsoft 365 Apps: Current Channel Monthly Enterprise Channel Semi-Annual E...

Improved backup and restore experience for Microsoft Authenticator on iOS

Starting September 2025, Microsoft Authenticator on iOS will use iCloud and iCloud Keychain for backup and restore, eliminating the need for a...

Self-nomination as a community expert in Viva Engage communities

Self-nomination for community experts in Viva Engage will be available from early to mid-July 2025. Members can request to become experts via ...