Try multilingual voice agents in Dynamics 365 Contact Center
Imagine a large retailer with a contact center that supports customers who speak multiple languages. Previously, they needed separate bots for...
6 months ago
Microsoft Dynamics 365 Field Service: Latest articles
Discover the latest innovations and best practices in Microsoft Dynamics 365 Field Service through our curated collection of blogs. Stay informed about industry trends, expert insights, and practical tips to optimize your field service operations and deliver exceptional customer experiences.
All in on AI: Exploring Microsoft’s AI journey through customer service
Our customer service teams are using AI solutions like Microsoft Copilot to ensure our customer service employees are empowered to focus on th...
10 months ago
Dynamics 365 Business Central: How to locate the object that needs to be translated in a standard translation file (Base Application.xlf……)
If you're struggling with the process of translating standard translation files in Dynamics 365 Business Central, this post might be able to h...
1 year ago
Overview of Third-Party Form Builder (Voice of Customer) Applications that Integrate with Dynamics 365/Power Platform
In this post, readers can expect a comprehensive overview of third-party form builder applications that integrate seamlessly with Microsoft Dy...
1 year ago
Harnessing Efficiency: Dynamics 365 Portal for Seamless NGO Operations
In an era marked by digital transformation, NGOs (Non-Governmental Organizations) play a crucial role in addressing societal challenges. Manag...
1 year ago
Microsoft Viva: Viva Glint – Self service for SFTP file transfer
Microsoft Viva is introducing a new feature called Viva Glint, which provides a more user-friendly self-service option for admins to set up SF...
1 year ago
Cumulative Update Summary for Microsoft Dynamics 365 Business Central（March, 2023）
Cumulative Update (March, 2023) for Microsoft Dynamics 365 Business Central is now released. BC22: The public preview for Dynamics 365 Busines...
2 years ago
Dynamics 365 Plugin Assemblies. Single or Multiple? You decide!
Organizing and managing plugin assemblies for your Dynamics 365 projects can pose a challenge. While there may be an obvious need for multiple...
2 years ago
Cumulative Update Summary for Microsoft Dynamics 365 Business Central（October, 2022）
Cumulative Update (October, 2022) for Microsoft Dynamics 365 Business Central is now released. BC21: The preview environment for Dynamics 365 ...
2 years ago
How to show a Choice Field as Radio Buttons in Power Apps Canvas app
I am back with another blog on Power Apps and this time I am going to show you on how to display a Choice field as Radio button list of forms....
3 years ago
Sidebar
Azure
Azure
Dynamics 365
Dynamics 365 Business Central
Dynamics 365 Customer Engagement
Dynamics 365 Customer Service
Dynamics 365 Field Service
Dynamics 365 Finance & Operations
Dynamics 365 Marketing
Dynamics 365 Project Service Automation
Dynamics 365 Sales
Microsoft 365
Microsoft 365
Microsoft 365 Graph
Microsoft 365 Sharepoint
Microsoft 365 Teams
Microsoft Copilot
Power Platform
AI Builder
Canvas Apps
Power Apps
Power Automate
Power BI
Power Fx
Power Pages
Power Platform
Power Virtual Agent
Azure
Dynamics 365
Dynamics 365 Business Central
Dynamics 365 Customer Engagement
Dynamics 365 Customer Service
Dynamics 365 Field Service
Dynamics 365 Finance & Operations
Dynamics 365 Marketing
Dynamics 365 Project Service Automation
Dynamics 365 Sales
Microsoft 365
Microsoft 365
Microsoft 365 Graph
Microsoft 365 Sharepoint
Microsoft 365 Teams
Microsoft Copilot
Power Platform
AI Builder
Canvas Apps
Power Apps
Power Automate
Power BI
Power Fx
Power Pages
Power Platform
Power Virtual Agent