My Dynamics 365 Community life in 2025
Hi, Readers.There’s not much time left until 2025 ends but I hope you spend the rest of the year happily!At the end of the year I would like t...
Discover the latest innovations and best practices in Microsoft Dynamics 365 Field Service through our curated collection of blogs. Stay informed about industry trends, expert insights, and practical tips to optimize your field service operations and deliver exceptional customer experiences.
Hi, Readers.There’s not much time left until 2025 ends but I hope you spend the rest of the year happily!At the end of the year I would like t...
Enhance Case Experience is currently available only for the Customer Service Workspace app which targets to increase the productivity of the a...
When we configure the Voice demo, we can see 2 workstreams and queues created for Voicemail one for individuals other for voicemail of type gr...
The Real-time dashboard consists Summary, Ongoing conversation, Agent, and Voice report. To enable it – Login into Customer Service Admin Cent...
Dynamics 365 Sales has recently added a new preview feature that focuses on email validation. This feature aims to enhance the accuracy of ema...
By default, each attribute is updated hourly. When a rollup attribute is created or updated a Mass Calculated Rollup Fields job is scheduled t...
If you're looking to create a plugin in Microsoft Dynamics 365 CRM, this tutorial provides a step-by-step guide to get you started. The video ...
Microsoft Dynamics 365 CRM has recently reintroduced gamification to its platform to boost user adoption rates. As a leading CRM in the indust...
Microsoft Dynamics 365 CRM is a powerful tool that businesses use globally to build and maintain customer relationships. However, without prop...
In this post, we learn how to change the status of a record in Dynamics 365 using C#. Previously, we could use the SetStateRequest message to ...
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